Last updated: March 15, 2026
When you create a Provametrics account, we collect personal information such as your name, email address, company name, job title, and billing details. This information is necessary to provision your account and deliver our services.
We automatically collect usage data when you interact with our platform. This includes features accessed, dashboards viewed, reports generated, integration configurations, and workflow activity. Usage data helps us understand how our platform is used and where we can improve.
We also collect device and technical information, including your browser type, operating system, IP address, and general location data. This information is used for security purposes, troubleshooting, and ensuring platform compatibility.
We use the information we collect to deliver, maintain, and improve the Provametrics platform. This includes processing your data to generate productivity analytics, AI impact measurements, and workflow automation insights for your organization.
Your usage data helps us improve our analytics models, refine our benchmarking algorithms, and develop new features that better serve our customers. We may use aggregated, anonymized data to enhance our products and publish industry benchmarks.
We use your contact information to send transactional communications such as account confirmations, billing receipts, security alerts, and product updates. With your consent, we may also send marketing communications about new features, case studies, and industry insights. You can opt out of marketing emails at any time.
Provametrics does not sell your personal information to third parties. We will never monetize your data by sharing it with advertisers or data brokers.
We share data with trusted service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, email delivery services, and customer support tools. These providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security measures.
We may disclose your information if required by law, regulation, legal process, or governmental request. We may also share information when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.
Provametrics uses essential cookies that are necessary for the platform to function properly. These cookies handle authentication, session management, and security, and cannot be disabled.
We use analytics cookies to understand how visitors interact with our website and platform. This data helps us measure performance, identify popular features, and improve the user experience. Analytics data is collected in aggregate form.
Preference cookies remember your settings, such as dashboard layouts, notification preferences, and display options, so you do not need to reconfigure them each time you visit.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain features on our platform.
We retain your personal information and account data for as long as your account is active and as needed to provide you with our services. We also retain data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you cancel your account, we will delete your personal data and organization data within 30 days of cancellation. Certain information may be retained in anonymized form for analytical and benchmarking purposes, and some data may be retained longer if required by applicable law.
You have the right to access the personal information we hold about you. You can request a copy of your data at any time through your account settings or by contacting us directly.
You may request correction of any inaccurate or incomplete personal information. We will update your records promptly upon verification of your request.
You have the right to request deletion of your personal data. Upon receiving a valid deletion request, we will remove your data in accordance with our retention policy and applicable legal requirements.
You can export your data in a structured, commonly used format. Provametrics supports data portability so you retain control over your information.
You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings.
Provametrics is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the changes taking effect. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@provametrics.com.